Givto privacy policy for users of Givto for Business

Version 1.0 – published 2024-05-16

Your privacy is very important to us. We believe in being fair, open and honest about how we collect, store and use your personal data. This policy sets out exactly what we do with the information we collect.

By using the Givto for Business service, you are agreeing to the practices set out in this policy. Please read this policy carefully and check that you understand it before using the Givto for Business service. If you do not agree with this Privacy Policy, then please do not access or use the Service or Website.

Who is responsible for your data?

Givto is run by a charity called the Better Giving Partnership. We are registered with the Charity Commission for England and Wales, charity number 1168976. Better Giving Partnership is the ‘controller’ of the personal data you provide to us when you use Givto.

How can you contact us?

You can contact us by email

Who does this policy apply to?

This policy applies to businesses and their employees who use Givto for Business.

What information do we collect from you and why do we need it?

  • Customer Data. Users granted access to Givto for Business by a Customer (e.g. your employer) routinely submit data such as charity choices and business email address when using the Service.
  • Other Information. Givto also collects, generates and/or receives the following categories of Other Information:
    • Usage information:
      1. Log data. As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include your Internet Protocol (IP) address, the address of the web page that you visited before using the Website or Services, browser type and settings, the date and time that the Services were used.
      2. Device information. Givto collects information about devices accessing the Services, including type of device, what operating system is used, unique device identifiers and crash data.
      3. Location information. We receive information from you, our Customers that helps us to approximate your location. We may, for example, use a business address submitted by your employer (who is our Customer) or an IP address received from your browser or device to determine approximate location to assist with localisation or for security purposes.

Who do we share your information with?

We share your charity choice data with your employer to allow them to report on engagement with the service.

We do not share your information with our charity partners.

We do not sell your information to anyone or use it for marketing purposes.

How long do we store your information for?

We store your personal information only for as long as necessary to provide you with our service and to meet our legal obligations.

We are required to keep records of financial transactions for up to seven years.

If you notify us that you no longer wish to use Givto, we will delete your information from our databases as soon as possible.

How do we keep your information safe?

When you interact with the Givto for Business service our pages are secure. This means all the personal details you type in are encrypted before they’re sent to us.

We then store and use this information securely, so it can’t be read by anyone who doesn’t need to see it.

All the personal data we process and store is on servers that comply with EU data protection regulations. All these servers are located in the British Isles.

What about cookies?

Most internet browsers let websites store simple text files called ‘cookies’ on your computer.

Cookies allow a website to remember things, such as your username or password, so you don’t have to re-enter them every time you visit. They also help websites see how you’re using the site, and this can be used to improve website functions.

We have a legal responsibility to tell you about the kind of cookies we use, what they’re for and how to turn them off. We strongly suggest you accept our cookies though, to get the best possible service from our website.

What are your rights?

You have a right to see the information we hold about you and to ask us to delete it. You can do this by making a request in writing to

If at any point you believe the information that we process about you is incorrect, you can ask to have it corrected.

If you wish to raise a complaint on how we have handled your personal data, please contact us and we will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data other than in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).

You can contact the ICO at:
Tel: 0303 123 1113
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.