…about the charities
A. When do I get to choose my charity?
Every month we send you an email to let you know it’s time to choose from three charities. You should receive this email in the first few days of the month. You then have seven days to choose your charity. If you do not receive this email, please check your email junk folder first. If it’s not there, please contact us at email@example.com
B. How do you decide which charities I can choose from?
Charities regsiter with Givto and our volunteer team selects the three we will feature each month. We try to select three that give you a good mix of different causes and sizes.
All the charities we work with are registered with the Charity Commission for England and Wales. You can visit the charity’s website to find out more about them, or visit the Charity Register which holds information about how they are run, how they spend their money, and their annual reports and accounts.
C. What if I forget to choose a charity?
If you do not manage to choose a charity within seven days, we will select one at random for you. We will send you an email to let you know which charity your money went to.
D. What if I change my mind after I have chosen the charity?
Don’t worry. Please contact us at firstname.lastname@example.org within 24 hours if you change your mind about your chosen charity and we can change it. After this, your money may already be on its way to your chosen charity so it is not possible to change.
E. Do the charities receive information about me?
No. We do not pass on any information about you to your chosen charities. If you would like to find out more about a charity or connect with them, please visit their website or social media.
F. Can I nominate a charity to be included on Givto?
Yes – we are always looking for great charities to feature on Givto. If there’s a charity you’d like us to feature, why not encourage them to register with us. Alternatively, get in touch and tell us about them at email@example.com and we will contact them.